On servers running cPanel, you may find that mail sent to valid users it bounced back by your mail server. The bounce back messages will be similar to the following.
PERM_FAILURE: SMTP Error (state 9): 550-"The recipient cannot be verified.
Please check all recipients of this550 message to verify they are valid.
If this is occurring, you will need to check your exim_mainlog file for entries
similar to the following.
H=(nf-out-0910.google.com) [IP] F= rejected RCPT
: No Such User Here
If you are sure that email account does indeed exist, you will need to run the
following commands to correct the issue.
/scripts/updateuserdomains
/scripts/mailperm
You will then also need to check your /etc/localdomains file and verify that the
domain name is present. Also verify that the DNS line in your
/var/cpanel/user/username contains the domain as well.
Categories
Categories
- 1 Users Found This Useful
Related Articles
How do I backup my entire site in cPanel?
Entire accounts can be backed up by doing the following: 1. Log into your cPanel and click the...
Ports that must be open to run cPanel behind a firewall / IPTables
20 ftp tcp inbound/outbound21 ftp tcp,udp inbound/outbound22 ssh tcp inbound25 smtp tcp...
Quotas in WHM
ssh into the server then issue:/sbin/quotaoff -av/sbin/quotacheck -augvm/sbin/quotaon -av
Running exim on a different port
Log into WHM and click on "Service Manager" under the Service Configuration grouping....
My server says my cPanel license is expired!
First, verify if this error is correct. Go to http://verify.cpanel.net and enter your server's...
